Information Regarding COVID-19 & Our Practice

Long Beach Gastroenterology has made every attempt to service our patients during the coronavirus pandemic. We continue to monitor the situation closely and for the safety of our patients, staff, and physicians, we will follow all guidelines from both the government agencies and our medical organizations and societies.

We appreciate everyone's understanding and patience, and we remain committed to providing the quality care that has been the hallmark of our group's practice for nearly 40 years.

We have implemented the following protocols and safety precautions to protect our patients, staff and physicians. We remain open to in-office face to face visits only when necessary for the immediate future.

Facility and Office Standards

All Workers, patients and physicians will be screened prior to entering our facility. This will include symptom screening as well as a temperature screen
Physical Distancing requirements will be recognized in all work areas and common areas
All Common Areas and Exam Rooms will be disinfected and wiped down in between patients and at regular intervals throughout the day
Face Coverings will be required for all Patients, Staff and Physicians
We will eliminate the use of our Reception Area. Patients will wait in their car until instructed to come into our office suite via text message
No Visitors will be allowed to accompany the patient unless medically necessary

We will continue to offer Telehealth Visits for the bulk of our patient care Telehealth Visits will be mandatory for all patients for which Stay at Home Orders apply

On the day of your appointment you will receive a text message from our office with instructions to reply to the text when you arrive in our parking lot
Please respond to this text when you arrive
We will acknowledge your arrival and request that you await further instructions
When safe to do so we will have you come into the office, alone, wearing a mask
Your temperature will be taken before entering the suite and you will be ushered into an exam room

Contact Free Arrival System for Office Visits

We will continue to offer Telehealth Visits for the bulk of our patient care Telehealth Visits will be mandatory for all patients for which Stay at Home Orders apply.

Telehealth Visits

We understand that you may have some concerns about potential exposure to COVID-19 if you seek treatment in a hospital or outpatient center. Rest assured in knowing that all of our facilities have taken every precaution in accordance with the guidelines of the Centers for Disease Control and Prevention to ensure the safety of our patients, staff and physicians. We place safety above all else, always.

Safety is our Top Priority

Our staff and physicians follow strict precautions with every patient encounter to prevent the spread of infection
Before entering our hospitals or outpatient centers, all individuals are screened for COVID-19 related symptoms, their temperatures are taken and a mask is mandatory upon entry
All of our personnel, from the people at the front desk who greet you, to our nurses, doctors and ancillary staff, are utilizing protective equipment (PPE) to ensure your safety and that of all others
Waiting areas are used only when necessary and then designed to maintain social distancing of at least six feet between individuals
Drive-thru COVID-19 testing sites are available for patients and testing is mandatory prior to any elective and non-elective procedure.
We maintain the most stringent compliance with the disinfecting and cleaning of all equipment and spaces

Elective Procedures at Our Surgery Centers

Use a computer or device with camera/microphone
Go to your provider's doxy.me website (See list below)
- Type in your name and click “check in”
Allow your browser to use webcam and microphone
- Use Firefox or Chrome for PC
- Use Safari for iOS (iPads and iPhones)
- Use Chrome for Android phones
Your Provider will then start your visit